Frequently Asked Questions
Everything you need to know about our premium medical apparel.
How do I determine my correct size in FIGS?
We recommend checking our comprehensive Size Guide located on each product page. Our scrubs are designed with a modern fit; if you prefer a more relaxed feel, we suggest sizing up.
What is the FIONx fabric technology?
FIONx is our proprietary fabric technology that offers four-way stretch, moisture-wicking properties, and anti-odor protection to keep you comfortable during long shifts.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Exchanges are always free to ensure you get the perfect fit.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your scrubs sooner.
Do you offer embroidery or personalization?
Yes, we offer custom embroidery for names, titles, and icons on select scrub tops and lab coats. Please allow an additional 5-10 business days for processed custom orders.
How should I care for my scrubs to ensure longevity?
For best results, wash your scrubs in cold water inside out and tumble dry on low heat. Avoid bleach and high-heat settings to maintain the integrity of the FIONx fabric.